Doorstep Banking Service

Doorstep Banking (DSB) for Senior Citizens & Differently Abled Individuals

At South Indian Bank, we have been at the forefront of customer service for over nine decades. Our mission is to provide a secure, convenient, and accessible banking experience to all our customers. In line with RBI guidelines, we have introduced Doorstep Banking (DSB) services for:

  • Senior Citizens (aged 70 years and above)
  • Differently Abled or Infirm Persons (with medically certified chronic illness or disability, including visually impaired customers).

 

Doorstep Banking Services

We offer the following banking services at your doorstep:

  • Cash Pick-up & Delivery (against withdrawal slips & cheques)
  • Pick-up of Cheques/Drafts/Instruments for clearing
  • Delivery of Demand Drafts
  • Pick-up & Delivery of FD Receipts for renewal & payment
  • Pick-up & Delivery of Passbooks (Savings/Recurring Deposit)
  • Delivery of Account Statements
  • Pick-up of KYC Documents
  • Pick-up of 15G/H Forms (for TDS exemption)

 

Service Charges 

  • Service charges range between Rs.50 to Rs.100 (excluding GST) based on the type of transaction.
  • Additional vendor charges may apply if the service is delivered through an external vendor.
  • Service charges will be communicated before delivery and debited from the customer’s account after successful completion.

 

Terms & Conditions 

  • On-Demand Service - DSB services are available only upon request.
  • Business Hours Only - Services are available only during bank working hours and not on bank holidays.
  • Registered Address - Services will be provided only to the address registered with the bank.
  • Same-Day Processing - The bank will make efforts to complete service requests on the same day. If delayed, customers will be informed promptly.
  • Pricing Revisions - The bank reserves the right to revise service charges and will publish updates on the official website.

 

Where is DSB Available?

  • Doorstep Banking is available at all branches of South Indian Bank.
  • Check the list of branches offering DSB services  Click Here

 

Need Assistance? Contact Us 

Visit your nearest branch
Call Toll-Free: 1800 425 1809 / 1800 102 9408
Experience hassle-free banking from the comfort of your home!

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