Demat Cell - Escalation Matrix

Details of	*Contact* *Person*	*Address*	*Contact No.*	*Email Id*	*Working Hours*
*Client Servicing*	Mayank Vashishta	The South Indian Bank Ltd. LAS/Demat Business Group, 2nd Floor, Shanu Towers, Kalamassery, Ernakulam - 683104	8800441248	demat@sib.co.in / mayankvashishta@sib.co.in	Services are available between 10.00 am to 4 pm from Monday to Saturday. ( This facility is not available on 2^nd & 4^th Saturdays, All Sundays and Bank Holidays)
*Head of Client Servicing*	Jayachandran S	The South Indian Bank Ltd. LAS/Demat Business Group, 2nd Floor, Shanu Towers, Kalamassery, Ernakulam - 683104	9656670786	jayachandran@sib.co.in	Services are available between 10.00 am to 4 pm from Monday to Saturday. ( This facility is not available on 2^nd & 4^th Saturdays, All Sundays and Bank Holidays)
*Compliance Officer*	Reny M V	The South Indian Bank Ltd. Banking Operations Group, 3rd Floor, VJ Towers, Ponnuruni- Vytilla, Ernakulam - 682019	9847285668	reny@sib.co.in	Services are available between 10.00 am to 4 pm from Monday to Saturday. ( This facility is not available on 2^nd & 4^th Saturdays, All Sundays and Bank Holidays)
*MD&CEO*	P R Seshadri	The South Indian Bank Ltd. Head Office SIB House, T B Road, Thrissur, Kerala, 680001	0487-2436666	md@sib.co.in	Services are available between 10.00 am to 4 pm from Monday to Saturday. ( This facility is not available on 2^nd & 4^th Saturdays, All Sundays and Bank Holidays)

* In absence of response/ complaint not addressed to your satisfaction, you may lodge a complaint with CDSL at https://www.cdslindia.com/Footer/grievances.aspx or SEBI at https://scores.gov.in/scores/Welcome.html or with. Please quote your Complaint Ref No. while raising your complaint at SEBI SCORES/ Depository portal

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