SAFA EXPRESS Supermarket Br 9 Inaugural

Since

1973

Embracing diversity ensuring quality and customer satisfaction

WELCOME TO OUR REWARD PROGRAM

This unique program is our way of expressing immense gratitude to all our loyal customers. Wathiq Points will be earned by enrolled members according to the purchase made from Blue, Red and Green product categories.

EARN BASIC POINTS 25% EXTRA BONUS FROM BASIC POINTS 50% EXTRA BONUS FROM BASIC POINTS 75% EXTRA BONUS FROM BASIC POINTS

OUR CONFIDENCE REWARDED MORE YOU SHOP - MOVE UP TO HIGHER TIER - MORE BENEFITS

BY ACHIEVING 500 BASIC POINTS WITH STANDARD CARD BY ACHIEVING 1000 BASIC POINTS WITH SILVER CARD BY ACHIEVING 2000 BASIC POINTS WITH GOLD CARD
SILVER CARD GOLD CARD PLATINUM CARD

OUR CONFIDENCE REWARDED MORE YOU SHOP - MOVE UP TO HIGHER TIER - MORE BENEFITS

BY ACHIEVING 500 BASIC POINTS WITH STANDARD CARD SILVER CARD
BY ACHIEVING 1000 BASIC POINTS WITH SILVER CARD GOLD CARD
BY ACHIEVING 2000 BASIC POINTS WITH GOLD CARD PLATINUM CARD
WATHIQ REWARDS PROGRAM SUMMARY
WATHIQ POINTS ISSUED IN EACH CATEGORY, DURING PROMOTION PERIOD FOR PURCHASE OF AED10/- BLUE CATEGORY RED CATEGORY GREEN CATEGORY
STANDARD TIER EARN BASIC POINTS 0.5 POINTS 1.2 POINTS 2 POINTS
SILVER TIER 25% EXTRA BONUS FROM BASIC POINTS 0.63 POINTS 1.5 POINTS 2.5 POINTS
GOLD TIER 50% EXTRA BONUS FROM BASIC POINTS 0.75 POINTS 1.8 POINTS 3 POINTS
PLATINUM TIER 75% EXTRA BONUS FROM BASIC POINTS 0.87 POINTS 2.1 POINTS 3.5 POINTS
WATHIQ REWARDS PROGRAM SUMMARY
WATHIQ POINTS ISSUED IN EACH CATEGORY, DURING PROMOTION PERIOD FOR PURCHASE OF AED10/- STANDARD TIER EARN BASIC POINTS
BLUE CATEGORY 0.5 POINTS
RED CATEGORY 1.2 POINTS
GREEN CATEGORY 2 POINTS
WATHIQ POINTS ISSUED IN EACH CATEGORY, DURING PROMOTION PERIOD FOR PURCHASE OF AED10/- SILVER TIER 25% EXTRA BONUS FROM BASIC POINTS
BLUE CATEGORY 0.63 POINTS
RED CATEGORY 1.5 POINTS
GREEN CATEGORY 2.5 POINTS
WATHIQ POINTS ISSUED IN EACH CATEGORY, DURING PROMOTION PERIOD FOR PURCHASE OF AED10/- GOLD TIER 50% EXTRA BONUS FROM BASIC POINTS
BLUE CATEGORY 0.75 POINTS
RED CATEGORY 1.8 POINTS
GREEN CATEGORY 3 POINTS
WATHIQ POINTS ISSUED IN EACH CATEGORY, DURING PROMOTION PERIOD FOR PURCHASE OF AED10/- PLATINUM TIER 75% EXTRA BONUS FROM BASIC POINTS
BLUE CATEGORY 0.87 POINTS
RED CATEGORY 2.1 POINTS
GREEN CATEGORY 3.5 POINTS

During non - promotion period, for a purchase of AED 10 from green category, members are entitled for 10 points, 12.5 points, 15 points and 17.50 points in standard tier, silver tier, gold tier and platinum tier respectively.

250 WATHIQ POINTS = AED 25 WATHIQ VOUCHER

Instant redemption during bill settlement is also allowed, provided members should have AED 10 worth of wathiq points

WATHIQ POINTS = BASIC OR REGULAR EARNED POINTS + BONUS POINTS + GREEN POINTS + EXTRA POINTS

WATHIQ is designed especially for all customers of the K.M. Trading Group and is applicable across all our stores, including

  • K.M. Trading – Hypermarkets, Supermarkets & Department Stores
  • K.M. Trading shopping centers
  • SAFA express supermarket stores
  • Al SAFA Mall, AL SAFA & New Al SAFA stores
  • Safa Hyper
  • Oven Hot

With WATHIQ, you earn points with every purchase, which can be redeemed for exciting rewards at any K.M. Trading Group stores. As a member, you unlock special tier-based rewards, making your shopping experience more rewarding than ever.

Our Loyalty Program is dedicated to enhancing your shopping journey, rewarding your loyalty, and offering you even more reasons to choose K.M. Trading Group Stores for all your needs

We appreciate you being a valued member of the WATHIQ Rewards family. Let’s continue this journey together—where each purchase is rewarding and opens the door to great rewards.

Wathiq Loyalty Program: Enrollment & Registration

Want to become a member of the Wathiq Loyalty Program? Here’s how:

Visit any of our dedicated customer service centers at our stores to complete the enrollment and registration process in person.

Simply share your mobile number at any checkout counter, and you will receive an OTP along with a link to the registration site. Follow the link to complete the registration online.

Visit Wathiq Online Registration, fill in the necessary details, and complete your registration process from anywhere. https://loyalty.wathiqrewards.com/online-register

Next Steps:

Once registered digitally, members will receive a unique Digital Wathiq membership card via SMS.

REGISTRATION:

Based on the information in the enrolment form, the customer details are registered at our Backoffice and accordingly an SMS will be sent to the customer’s registered mobile number to confirm the membership registration. Customer can download Wathiq rewards mobile application and upon login customer can be connected digitally in Wathiq rewards.

Links to Wathiq Mobile app

  • Apple App Store
  • Google Play store
BENEFITS OF DOWNLOADING WATHIQ REWARDS MOBILE APPLICATION:
  • Updated transaction details.
  • Updated featured promotion products.
  • Updated sales campaign details.
  • Surprise coupons from various brands.
  • Store locator Navigation.
  • Easy customer feedback facility.
  • Information of Wathiq points due for expiry.

Wathiq points redemption is allowed only after the registration process is completed. The points can be redeemed instantly at the checkout counter, or in the form of fixed denomination voucher. For instant minimum redemption, members should have minimum 100 points. In the return bill, Wathiq points will be recorded as negative Wathiq points provided the customer has enough balance Wathiq points; otherwise equivalent Wathiq return points amount will be reduced from the bill.

Higher the Tier level member belongs, Extra Bonus Points will be provided based on Regular Earned Points (Basic Points). For Tier upgrade, only Regular Earned Points will be considered. Once the member achieve Regular Earned Points for next higher level Tier, the member will be upgraded immediately to the next Wathiq Tier. Tier benefits are valid for one year from the date of getting upgraded to a higher tier plan, and will be brought back to the lower tier if the minimum purchase requirement for that tier is not achieved within that one year period after upgrade. For upgraded members earlier issued physical cards will be continued and only in the mobile application card type get changed according to the tier status. Members can check their tier points balance at any time or for any other queries at all our participating outlets or by sending an e-mail with membership details from their registered e-mail to wathiqrewards@kmt-group.com

Every Wathiq points earned will be valid for one year from the date of transaction and after that Wathiq points will be automatically expired. There is no expiry for points earned during Platinum tier membership

  • Wathiq points cannot be exchanged for cash or transferred to any other member’s account.
  • Wathiq reward program have the right to make changes in the program mechanics or benefits to member with or without a prior notice.
  • Wathiq reward program is valid only for residents of the United Arab Emirates and the applicant must be minimum 18 years old to apply for the membership.
  • Wholesale, Digital codes, Shopping Vouchers, Utility payment services, Telephone and Toll gate card purchases are excluded from Wathiq rewards.